Ordering & Payment

Tasha Polizzi Offers Two Convenient Ways to Order

By Phone: 1-413-528-6581 from 9:00a.m.to 5:00 p.m. EST.

Online: Place your order online at tashapolizzi.net, 24 hours a day.

Customer Service

Our Customer Service Representatives are available Monday-Friday from 9:00a.m -5:00p.m.EST by calling 1-413-528-6581.

Returns and Exchanges

If you are not satisfied with your purchase, send it back for exchange or refund within 14 days from the date you receive it. Returns must be in pristine condition. Your packing slip will include a pre-paid, pre-addressed return label. No postage is required. Drop your package with your local UPS carrier or call for a pick-up. The cost of your return will be deducted from your refund, $10.00 per package. Holiday returns must be returned by the first Friday in January. For your protection, send returns insured, return receipt requested.

Using Your Own Shipping Method

You can send items back to us at the address below using any other traceable / insured shipping method. Sorry, we cannot accept COD returns.

Returns via UPS and Fed Ex send to:

Tasha Polizzi Distribution Center
395 Park Street N
Housatonic, MA 01236

Shipping Your Order

Tasha Polizzi offers fast and reliable shipping. Most orders received by 12:30p.m. EST are shipped same day via UPS and arrive in 2 to 5 days using standard delivery.

Express Delivery options available:

3-Day Select
2-Day Select
Overnight

Shipping charges for all delivery options will be calculated during checkout.

Payment

We accept: Visa, MasterCard, American Express and Pay Pal.

Taxes

We are required to collect state and local taxes on all non-apparel items delivered in the state of Massachusetts and on any luxury apparel over $175.00. A 6.25% sales tax will be calculated on the difference between the purchase price and the non-taxable amount of $175.00. (Example: If the price of the item is $200.00, you will be taxed on $25.00.)

Gift Wrap Options

Let Tasha Polizzi take care of your gift wrapping! Your gift will be wrapped in turquoise tissue and placed in a craft paper bag or box, tied with natural string and a length of red bandana fabric. Gift tag included. Cost: $6.00.

Gift Tag Message

Write your gift tag message here:

To: Ellie
Love: Mum & Dad

Happy Birthday!

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